Last Updated: January 20, 2026
Introduction
At SoffSeal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, make a purchase, or interact with our services. By accessing our website or providing your information to us, you agree to the practices described in this policy.
Information We Collect
SoffSeal collects personal information that you voluntarily provide, including your name, billing and shipping addresses, email address, phone number, and payment details (processed securely by third‑party payment processors). We may also collect information about your vehicle if you choose to supply it for product fitment needs. Additionally, we automatically gather technical data such as IP address, browser type, device information, pages visited, and cookie data to help us enhance the functionality and performance of our website.
How We Use Your Information
We use the information we collect to process and fulfill your orders, manage payments, provide shipping updates, and deliver customer support. Your information also helps us improve our website experience, personalize product recommendations, send promotional communications (with the option to opt out), enhance site security, and comply with legal and regulatory obligations. SoffSeal does not sell your personal information.
Payment Processing
All payments made through our website are handled by a secure third‑party payment processor. These processors handle and store your payment information according to their own security standards. SoffSeal does not store or access your full credit card details.
Cookies and Tracking Technologies
SoffSeal uses cookies, web beacons, and similar technologies to support site functionality, preserve your shopping cart, remember your preferences, analyze performance, and deliver relevant ads. You may disable cookies through your browser settings, though doing so may impact certain features.
How We Share Your Information
We may share information with trusted partners who help us operate our business, including shipping carriers, payment processors, email and marketing service providers, IT hosting partners, and fraud‑prevention vendors. We may also share information when required by law or to protect our legal rights. All third parties are required to safeguard your information appropriately.
Data Security
SoffSeal uses security measures designed to protect your personal information from unauthorized access, loss, or misuse. While we follow industry‑standard practices, no online transmission or storage system is completely secure, and you provide information at your own risk.
Data Retention
We retain your personal information for as long as necessary to complete transactions, support warranty and customer service needs, comply with legal requirements, and improve our services. When information is no longer needed, it is securely deleted or anonymized.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, update, delete, or request a copy of your data. You may also opt out of marketing communications at any time.
International Customers
If you access our website from outside the United States, please be aware that your information may be transferred to and processed in the U.S. By using our site, you consent to this transfer and processing.
Changes to This Policy
SoffSeal may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. When changes occur, we will post the updated version on this page with a revised “Last Updated” date. Continued use of our website constitutes acceptance of those changes.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:sales@soffseal.com