Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the SoffSeal website, products, and services. By visiting our site, creating an account, or making a purchase, you acknowledge and agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website.
Use of the Website
You may use the SoffSeal website for lawful purposes only. You agree not to engage in any activity that could damage, disable, or impair the site or interfere with other users’ access. Unauthorized use of the website, including attempts to access restricted areas or misuse of content, is strictly prohibited.
Product Information and Fitment
SoffSeal provides automotive restoration weatherstripping and related components. We make every effort to display accurate product descriptions, fitment information, and images. However, compatibility can vary by model, trim, year, or previous modifications. It is the customer’s responsibility to verify proper fitment before purchasing. If you have questions, please contact us before placing an order.
Pricing and Availability
Prices for our products are listed in U.S. dollars and may change without notice. Product availability is not guaranteed and may be limited based on inventory or supplier constraints. SoffSeal reserves the right to modify or discontinue any product at any time.
Order Acceptance
All orders placed through our website are subject to acceptance by SoffSeal. We may refuse or cancel an order for reasons including inaccurate information, suspected fraud, inability to process payment, or issues with product availability. If your order is canceled, we will notify you and issue a refund where applicable.
Payments
SoffSeal accepts secure online payments processed through trusted third‑party payment providers. By submitting payment information, you represent that you have the legal right to use the payment method provided. SoffSeal does not store full credit card details.
Shipping and Delivery
Shipping times and costs are shown at checkout and may vary depending on your location and selected shipping method. While we work to process orders promptly, delivery times are estimates and not guarantees. SoffSeal is not responsible for delays caused by carriers, weather, or other events outside our control.
Returns and Refunds
Returns may be accepted based on SoffSeal’s return policy. Products must be in new, unused condition and returned within the specified timeframe. Custom items, electrical parts, and products damaged due to improper installation may not be eligible for return. Refunds are issued once returned items are inspected and approved.
Warranty
SoffSeal products may include a manufacturer warranty covering defects in materials or workmanship. Warranty terms vary by product and do not cover improper installation, misuse, normal wear, or modifications. Customers are responsible for following installation guidelines and verifying compatibility before use.
Intellectual Property
All content on the SoffSeal website—including product images, descriptions, logos, trademarks, text, graphics, etc. is owned or licensed by SoffSeal. You may not copy, reproduce, distribute, or create derivative works without prior written permission.
User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and restricting access to your account. SoffSeal is not liable for unauthorized access caused by your failure to secure your credentials.
Limitation of Liability
To the fullest extent permitted by law, SoffSeal is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products—including installation errors, vehicle damage, or losses related to incorrect fitment. Our total liability for any claim is limited to the amount paid for the product in question.
Indemnification
You agree to indemnify and hold harmless SoffSeal, its employees, partners, and affiliates from any claims, damages, or expenses arising from your misuse of our site, products, or violation of these Terms.
Privacy
Your use of our site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our site, you consent to all practices described in our Privacy Policy.
Changes to These Terms
SoffSeal may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website following any changes constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of the state in which SoffSeal operates, without regard to conflict‑of‑law principles. Any disputes shall be resolved in the appropriate state or federal courts within that jurisdiction.
Contact Us
If you have questions about these Terms & Conditions, please contact us: sales@soffseal.com